Android Reader Manager App Now Handles 100 Authorized Keys:
The Reader Manager mobile app version 1.30 (Android) is able to support Reader Technicians with up to 100 keys authorized to their account across organizations.The Reader Manager portal is used as usual by the Reader Manager administrator to authorize the keys to the technicians.

Reader Manager App Deprecation Notice:
A critical update is mandatory for continued operation of the Reader Manager App. Please notify all reader technicians as soon as possible. Starting 04/07/2025, all versions older than 1.23.0 will no longer function.
The following versions will continue to be supported:
• HID RM App 1.24.1
• HID RM App 1.24.0
• HID RM App 1.23.0

What's New in Reader Manager App:

HID Reader Manager Version 1.30
Product Update Summary
New Signo firmware version - Support firmware update to and configuration update for the latest HID Signo reader firmware (10.0.10.4)
Enhanced BLE signal strength visualization: Made changes to the Reader discovery via BLE with the signal strength visualized as icon in addition to indicating the dBm value.
Resolution for:
  • Custom Profile mismatch error correction in app UI.

We’re constantly working to enhance your experience. Thank you for your feedback and support! Update now to enjoy these improvements

HID Reader Manager Version 1.24.1
Product Update Summary:
Minor Fix - Reader Manager App to identify HID Signo reader of Unprogrammed profile correctly.
We're constantly working to enhance your experience.

Thank you for your feedback and support! Update now to enjoy these improvements.

HID Reader Manager Version 1.24
Product Update Summary:
New Signo firmware version- Support firmware update to and configuration update for the latest HID Signo reader firmware (10.0.9.1)
New Signo Reader Models: Support configuration and firmware update for for HID Signo Decor, HID Signo PIV Contact readers.
Signo Express Reader Configuration: Enable OSDP communication protocol for this reader type.
Signo No BLE (FFB) Reader: Hide all BLE related configuration for these readers so infield BLE confiugration is disabled.
Resolution for:
• Anti-Passback issue due to switching Visual Tempate Media Refused sleep timer to 400ms from 200ms when chaing configuration from OSDP to Wiegand.
• Security issue in Signo Readers (Elite) with apply confiugration via NFC that was bypassing authentication.
• Update the DCID creation time to UTC in the backend to be aligned with all Tools.

What's New in HID Linq Cloud:

HID Linq Cloud Version 1.2.5

Product Update Summary
Support for the latest HID Signo Reader firmware version: 10.0.10.4
Firmware Generation for Signo Readers: Generate firmware files for one or more readers using Extended Reader ID for OSDP v2 updates via OEM head-end systems.
In-Field Gateway Update: Update Linq Gateway without resetting existing configuration.
Reader Auto-Discovery: Automatically display updated firmware and Configuration ID post-update — no manual rediscovery needed.
Apply Configuration Enhancement: Apply configurations directly from list or carousel view.
Reader Friendly Naming: Assign user-defined names and descriptions to readers.
Org reference in UI: Web UI updates, technician view with user selected Organization.

HID Linq Cloud Version 1.2.0

Product Update Summary:
MP series and Aero controller connectivity: Configuration of HID Signo Readers connected to MP series and Aero Controller at minimum firmware version 2.0.0.1366.
Support Vento Readers: Firmware update of HID Signo Vento Readers over USB connection.
Display of assigned HID Keys: RM Admin and Reader Technicians view their assigned keys.
Enhancements to Linq Gateway: Quick launch from Start menu. Restart the gateway from the system tray.

Please visit HID Global Technical Support to submit a case online or find the Technical Support contact information for your region.

Research Knowledge Base >>

Forgot your password?

Visit the HID Origo Management Portal, enter your user name and click “Forgot your password?”.